A single contact, for every request
An event to organise, an unusual need, a delicate situation: Maison Charly studies every request carefully, within the law and in the animal's best interest.
Your concierge finds the most suitable partner and coordinates the request from start to finish, so you have a single point of contact.
Our guarantees
- Confidential review of every request
- Search for the best-suited partner
- End-to-end coordination
- One single contact from start to finish
A few examples
Events
A wedding, a photo shoot, a reception: your companion's presence prepared down to the last detail.
Special needs
A specific diet, custom equipment, unusual support.
Delicate situations
A hospital stay, an unexpected departure, a change of life: a solution studied with discretion.
How a request works
- 01
Your request
You describe what you need, from your client space or with your concierge.
- 02
Choosing the partner
Your concierge selects the partner best suited to your companion and your request.
- 03
Your agreement
You receive a detailed offer: nothing is booked without your agreement.
- 04
Follow-up
Your concierge coordinates the service and keeps you informed from start to finish.
Across the 19 municipalities of Brussels
Maison Charly operates in the 19 municipalities of the Brussels-Capital Region, from Ixelles to Uccle, from Etterbeek to both Woluwes, from Auderghem to the City of Brussels.
See our service area →Frequently asked questions
Are there requests you decline?
Maison Charly reserves the right to decline a request that is unlawful or against the animal's interest.
Is my request confidential?
Yes, every request is studied in confidence.
When will I receive a proposal?
Your concierge will get back to you as soon as possible with a detailed proposal.
What does it cost?
The price depends on the service and on your companion's needs. Your concierge sends you a detailed offer before any booking: nothing is booked without your agreement.
Which animals?
Maison Charly is for all pets. We are welcoming dogs first; cats and other companions will follow: pre-register and we will let you know as soon as we can welcome yours.
When can I book?
Maison Charly opens its doors in early 2027. Pre-register now: your concierge will contact you as soon as possible to get acquainted.
Our other services
Entrust your companion to Maison Charly
Launching in Brussels in early 2027. Pre-register to be among the first members welcomed by your concierge.