A visit to the shelter, an unexpected encounter, and the starting point of a concierge service designed so that every owner can give their companion what it needs, with complete peace of mind.
I had gone to the shelter just to find out more, planning to adopt in the coming months. That day, a young Beagle was waiting for me: Charly. I could not bring myself to leave him; he came home with me much sooner than planned.
A vet, a behaviourist, trusted pet sitters, the right accessories, a flat to prepare: everything had to come together in a few days to welcome him as he deserved. I realised how hard it is to build, alone and over time, a network of reliable partners.
My profession had prepared me for it. I was first a concierge in Parisian luxury hotels, then operations manager in corporate and office building concierge and reception services. From these two professions I kept a sense of detail, discretion, the art of anticipation, rigorous organisation and high standards in choosing service providers. I naturally put this know-how at Charly's service.
To meet Charly's needs as well as possible, in a positive way and in the interest of his well-being, and to deepen our bond, I trained. This perspective now guides the choice of every partner and every service.
From this experience came an obvious idea: to offer owners what I had missed when Charly arrived. A trusted point of contact, a network of hand-picked partners, and the standards of a high-end service, entirely devoted to your companion's well-being.