OUR PLANS

The same care, at your pace.

À la carte, your concierge advises you on each booking. With a plan, they become your everyday contact: the Ligne Charly answers all your questions about your companion, well beyond your bookings.

OCCASIONAL

À la carte

A specific need, a booking, complete freedom.

Per request

Service fees on each booking

ADVICE
Linked to your booking request
HOURS
Monday to Friday, 9am to 6pm, except public holidays
PRIORITY
In order of arrival

ON WEEKDAYS

Member

A concierge by your side, Monday to Friday.

On request

Monthly subscription

ADVICE
Ligne Charly included
HOURS
Monday to Friday, 9am to 6pm, except public holidays
PRIORITY
Your requests handled as a priority

7 DAYS A WEEK

Club Charly

A concierge available every day, evenings and weekends included.

On request

Monthly subscription

ADVICE
Ligne Charly included
HOURS
Every day, 7.30am to 9pm, public holidays included
PRIORITY
Top priority

À LA CARTE

Advice that prepares your booking

Your concierge points you to the right service, then sends you a detailed offer.

  • “Which boarding for ten days in August?”
  • “Which groomer for a poodle?”

MEMBER AND CLUB CHARLY

The Ligne Charly, for everything else

The same advice, plus one contact for all your questions about your companion, no booking needed.

  • “He has ignored his kibble for two days, what should I do?”
  • “What documents do we need to cross the border?”
  • “A park in Ixelles where he can run freely?”

Compare in detail

À la carteMemberClub Charly
Advice for a booking
Ligne Charly: all your questions about your companionAvailable with a plan
Your concierge's hoursMon. to Fri., 9am to 6pm, except public holidaysMon. to Fri., 9am to 6pm, except public holidays7 days, 7.30am to 9pm
Belgian public holidaysClosedClosedOpen, 7.30am to 9pm
Handling of requestsIn order of arrivalAs a priorityTop priority
Fees on bookingsService feesReduced management feesReduced management fees
CommitmentFlexibleMonthlyMonthly

The Ligne Charly supports your everyday life. For your companion's health, your vet remains your point of reference.

Belgian public holidays: 1 January, Easter Monday, 1 May, Ascension Day, Whit Monday, 21 July, 15 August, 1 November, 11 November, 25 December.

Your concierge recommends the plan that suits your companion.

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Talk with a concierge